Terms & Conditions
Detailed description of goods and/or services
Organic Vegan Online PTY LTD is a business promoting Organic and Vegan lifestyle. Organic Vegan Online PTY LTD sells different sort of organic and vegan foods, animal cruelty-free household and personal care items .
Subject to availability and receipt of payment, requests will be processed within 1-4 working days and delivery confirmed by way of courier service in South Africa.
Return and Refunds policy
The provision of goods and services by Organic Vegan Online PTY LTD is subject to availability. In cases of unavailability, Organic Vegan Online PTY LTD will refund the client in full within 30 days. Cancellation of orders by the client will attract a 15 % administration fee.
Organic Vegan Online PTY LTD shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.
Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Organic Vegan Online PTY LTD bank account, the details of which will be provided on request.
Card acquiring and security
Card transactions will be acquired for Organic Vegan Online PTY LTD via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details separate from card details
Customer details will be stored by Organic Vegan Online PTY LTD separately from card details which are entered by the client on Pay Gate secure site. For more detail on Pay Gate DPO refer to www.paygate.co.za.
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
Organic Vegan Online PTY LTD takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
Country of domicile
This website is governed by the laws of South Africa and Organic Vegan Online PTY LTD chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, company physical address.
Organic Vegan Online PTY LTD may, in its sole discretion, change this agreement or any part thereof at any time without notice.
This website is run by Organic Vegan Online PTY LTD based in South Africa trading as Organic Vegan Online PTY LTD and with registration number 2020/483541/07
Your Company contact details
Company Physical Address: 34 St. Georges Mall, Cape Town, Western Cape, South Africa Email: firstname.lastname@example.org Telephone: +27 84 268 9717